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Commercial Real Estate

Arena District: AI Infrastructure Success Story

Arena District is a 156-acre commercial real estate development near McAllen, TX, in a deeply bilingual market. Agxntsix built a complete voice AI marketing platform around one vanity phone number displayed on 14 physical signs across the site: two AI agents answer every call in English or Spanish, qualify the caller, sync everything to the CRM, and run a 30-day automated follow-up sequence.

Agxntsix Team

Updated on Dec 2025

Arena District AI Infrastructure Case Study
Case Study
  • Overview
  • Challenge
  • Solution
  • Results

Overview

Arena District is a 156-acre commercial real estate development near McAllen, TX, in a deeply bilingual market. Agxntsix built a complete voice AI marketing platform around one vanity phone number displayed on 14 physical signs across the site: two AI agents answer every call in English or Spanish, qualify the caller, sync everything to the CRM, and run a 30-day automated follow-up sequence.

The Challenge

Land development leads come from drive-by sign calls — unpredictable, around the clock, and in two languages. A single broker can't answer them all, and every missed call is a buyer who keeps driving.

  • Sign calls arrive at all hours — nights and weekends included
  • The Rio Grande Valley market is bilingual; English-only answering loses half the audience
  • A single broker fielding every call meant constant interruption
  • Publishing the broker's personal number on signage was a privacy non-starter
  • No systematic follow-up — interested callers went cold

The Solution

Agxntsix built a two-agent voice AI system behind a single vanity number, with a fully automated post-call pipeline that turns every conversation into CRM records, follow-up emails, and SMS — in the caller's language.

Key Features
  • Sofia, the AI receptionist: answers 24/7, auto-detects English/Spanish, classifies intent across 6 categories, captures lead details
  • Marco, the AI sales specialist: handles qualified buyer conversations and lot-pricing detail
  • Warm-transfer privacy bridge: hot prospects are connected to the broker with caller-ID masking — his personal number is never exposed
  • 10-step automated pipeline per call: parse, normalize, extract, CRM write, lead score, note, tasks, email, SMS, drip enrollment
  • AI post-call analysis with structured output — call summaries emailed to the broker within 60 seconds
  • SMS property packets delivered in the caller's language within 60 seconds of hanging up
  • 5-tier AI-generated drip email campaign spanning Day 1 to Day 30

Implementation

The platform runs as a production webhook service with a job queue that deduplicates events and guarantees every call flows through the full 10-step pipeline. Call transcripts, intent classifications, and lead scores accumulate in a CRM and analytics database the broker reviews from a dashboard.

The Results

One phone number on 14 signs now runs an entire bilingual sales funnel:

MetricBeforeAfter
Sign-Call CoverageVoicemail after hoursEvery call answered 24/7 by bilingual AI
LanguageEnglish-only answeringEnglish/Spanish auto-detected, full conversation in either
Broker InterruptionsEvery call rang the brokerOnly qualified buyers warm-transferred, caller-ID masked
Lead Follow-UpManual, inconsistentSMS packet in 60 seconds + 5-tier drip over 30 days
Call RecordsNoneFull transcripts, 6-category intent classification, lead scoring in CRM

Additional Outcomes

  • Single vanity number deployed across 14 physical signs on the development site
  • Call summaries reach the broker by email within 60 seconds of call end
  • Complete call-analytics database with transcripts for every conversation
Medical Aesthetics

Want Your Signage to Answer Its Own Calls?

See how a bilingual voice AI platform can capture, qualify, and nurture every lead your marketing generates.

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Want Your Signage to Answer Its Own Calls?

See how a bilingual voice AI platform can capture, qualify, and nurture every lead your marketing generates.

Schedule Consultation

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