01 — Voice AI
AI Public Servant
An intelligent voice system that answers instantly, routes correctly, and speaks 70+ languages 24/7.
- Zero Wait Time
- 70+ Languages
- Intelligent Routing
- 24/7 Availability
AI-Powered Voice Automation
Government Services Citizens Actually Want to Callfor City Halls
City Halls
Stop wasting taxpayer money on overloaded 311 lines. Voice AI handles 70% of calls, eliminates wait times, and speaks 70+ languages.
- Anthropic Partner
- 24/7 Coverage
- 60-Day ROI Guarantee
The Stakes
The cost of missed calls
Every unanswered call is a buyer who dialed your competitor next. This is where traditional phone handling breaks down.
Wait Times Kill Service
Average wait times of 45-60 seconds lead to 25% call abandonment and frustrated citizens.
Multilingual Gaps
Millions of non-English speakers are excluded. Most cities offer zero after-hours language support.
Misrouting Waste
20-25% of calls go to the wrong department, costing $20-40 per misroute in wasted time.
After-Hours Gaps
60% of 311 systems close at 6pm. Service requests and emergencies can't be logged.
The System
One integrated solution
Voice AI on the front line, AI infrastructure behind it — deployed as a single system, not a stack of tools.
02 — AI Infrastructure
Civic Operations Hub
Connects calls to service tickets, appointments, and emergency dispatch automatically.
- Ticket Creation
- Emergency Triage
- Analytics Dashboard
- Proactive Updates
Capabilities
Built for performance
Engineered for high call volumes, complex queries, and the systems you already run.
01
Intelligent Call Answering
Natural language processing understands intent without frustrating menu trees.
02
Service Request Creation
Automatically logs potholes, graffiti, and other issues directly into your system.
03
Multilingual Support
Instantly detects and responds in 70+ languages, ensuring equity for all citizens.
04
Appointment Scheduling
Books DMV, permit, and clinic appointments directly via phone conversation.
05
Emergency Triage
Detects keywords like "fire" or "gas leak" and routes to 911 instantly.
06
Real-Time Analytics
Dashboard showing wait times, resolution rates, and service bottlenecks.
Client Proof
Real clients. Real systems.
Production work for named clients — built, shipped, and running today.
Boys & Girls Clubs of Austin
AI staff-training engagement for a major nonprofit — CEO-facing program design, with a grant-writing AI agent concept in the rollout plan.
- ~30
- HQ Staff
- 200+
- Staff Across Austin
- CEO-Level
- Program Sponsor
OM Financial
Compliance-ready voice-AI receptionist deployed in Canada's regulated insurance sector — proof we can ship AI under strict regulatory constraints.
- 29
- Languages Spoken
- 2 Verified
- Phone Lines
- Yes
- Regulated Sector
Selected engagements, 2025–2026.
Engagement
From signed contract to first call handled
A focused deployment, run by the team that builds the system — not a hand-off chain.
Phase 1
Pilot Program
Deploy for one call type (e.g., potholes) to prove value in 6 weeks.
Phase 2
System Integration
Connect to your CRM and ticketing systems for full automation.
Phase 3
Full Rollout
Expand to 70-80% of calls across all departments.
Phase 4
Optimization
Continuous improvement based on citizen feedback and analytics.
Next Step
Modernize Your 311 Service
Reduce wait times, cut costs, and serve every citizen in their language.
Backed by our 60-day ROI guarantee