Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Contact Information: When you fill out forms on our Site (including our contact form or audit request form), we collect your name, business name, email address, phone number, company information, and any other information you choose to provide.
• Business Information: When you request an audit or consultation, we collect details about your business operations, industry, current technology stack, and specific AI integration needs.
• Communications: When you communicate with us via email, phone, or other channels, we may collect and retain the content of those communications.

1.2 Information Collected Automatically

• Usage Data: Information about your interactions with our Site, including pages viewed, time spent on pages, links clicked, and navigation paths.
• Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information.
• Location Data: General location information based on your IP address to understand geographic trends.

2. How We Use Your Information

2.1 Service Delivery

• To provide, maintain, and improve our AI integration services
• To process your requests for audits, consultations, and service implementations
• To communicate with you about our services and respond to your inquiries
• To provide customer support and technical assistance

2.2 Business Operations

• To analyze usage patterns and improve our Site and services
• To develop new products, services, and features
• To conduct research and development on AI integration methodologies

2.3 Marketing and Communications

To send you promotional materials, newsletters, and updates about our services (with your consent where required). You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us at legal@agxntsix.ai.

3. Data Sharing and Third Parties

We may share your information with the following categories of recipients:

3.1 Analytics Providers

• Google Analytics 4 (GA4): We use Google Analytics to analyze website traffic and user behavior. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Meta Pixel (Facebook Pixel): We use Meta Pixel to measure the effectiveness of our advertising campaigns. You can control how Meta uses your information through your Facebook Ad Preferences.
• Vercel Analytics: We use Vercel Analytics to monitor website performance and Core Web Vitals.

3.2 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including cloud infrastructure providers, email service providers, payment processors, and CRM platforms. These providers are contractually obligated to protect your data.

4. Data Retention

• Contact and Business Information: Retained for up to 7 years for legal compliance.
• Analytics Data: Typically retained for 26 months (Google Analytics default).
• Marketing Communications: Retained as long as you remain subscribed, plus 3 years for compliance.

5. Your Rights and Choices

5.1 GDPR Rights (European Economic Area)

If you are located in the EEA, you have rights including: Right to Access, Right to Rectification, Right to Erasure ("Right to Be Forgotten"), Right to Restrict Processing, Right to Data Portability, Right to Object, Right to Withdraw Consent, and Right to Lodge a Complaint with your local data protection authority.

5.2 CCPA Rights (California)

If you are a California resident, you have the Right to Know, Right to Delete, Right to Opt-Out of sales (note: we do not sell your personal information), and Right to Non-Discrimination.

5.3 Exercising Your Rights

To exercise any of these rights, please contact us at legal@agxntsix.ai. We will respond within the timeframes required by applicable law (typically 30 days for GDPR, 45 days for CCPA).

6. International Data Transfers

Agxntsix operates internationally with offices and operations in the United States, United Kingdom, Singapore, Spain, Dubai (United Arab Emirates), and Mexico. Your personal information may be transferred to, stored, and processed in countries other than your country of residence. When we transfer personal information from the EEA or UK to countries without adequate protection, we implement appropriate safeguards including Standard Contractual Clauses (SCCs).

7. Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Strictly Necessary Cookies: Essential for the Site to function properly.
• Analytics and Performance Cookies: Google Analytics 4, Vercel Analytics.
• Advertising Cookies: Meta Pixel for advertising attribution.

You can manage cookie preferences through your browser settings. Most browsers allow you to decline cookies, but this may affect Site functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. Our services are designed for business-to-business (B2B) interactions with enterprise clients. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Industry-standard SSL/TLS encryption for data in transit
• Access controls restricting access to authorized personnel only
• Secure cloud infrastructure with SOC 2, ISO 27001 certifications
• Regular security audits and vulnerability testing
• Incident response procedures for data breaches

10. AI-Specific Disclosures

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top and post the revised policy on our Site. Material changes will be communicated via email or prominent notice on our Site, with at least 30 days' advance notice. Your continued use of our Site after the effective date constitutes your acceptance of the changes.

12. Contact Information