Premier Estates Group: AI Infrastructure Success Story
Premier Estates Group, managing a $200M portfolio of 500+ luxury properties across 5 markets, was losing leads due to slow response times and fragmented systems. After implementing AI infrastructure, they automated 70% of inquiries, reduced operational costs by 30%, and achieved 5X ROI in the first quarter.
Agxntsix Team
Updated on Dec 2025
Overview
Premier Estates Group, managing a $200M portfolio of 500+ luxury properties across 5 markets, was losing leads due to slow response times and fragmented systems. After implementing AI infrastructure, they automated 70% of inquiries, reduced operational costs by 30%, and achieved 5X ROI in the first quarter.
The Challenge
With properties spread across 5 major markets and a 25-person team, Premier Estates struggled to respond quickly to high-value leads while managing complex property showing coordination.
- Losing 40% of leads due to slow response times (average 4-hour delay)
- Manual property showing coordination requiring 3-4 hours per appointment
- Fragmented CRM with data silos across different markets
- High operational costs reducing profit margins
- Inability to scale without proportional team growth
- Poor lead qualification leading to wasted agent time
The Solution
Agxntsix built a unified AI infrastructure platform that connected all 5 markets, automated lead qualification, and streamlined property operations.
Key Features
- Intelligent lead qualification and scoring system
- Automated property showing scheduling with calendar integration
- Unified data platform syncing across all 5 markets
- AI-powered property matching based on client preferences
- Automated follow-up sequences for nurturing leads
- Real-time availability tracking across entire portfolio
Implementation
The 12-week implementation included data migration from 3 legacy systems, training of AI models on historical lead data, and integration with existing property management software. The team received hands-on training with a dedicated support period.
The Results
Premier Estates Group saw transformative results within the first quarter of operation:
| Metric | Before | After |
|---|---|---|
| Inquiry Automation Rate | 15% handled by AI | 70% handled by AI |
| Operational Costs | $480K annually | $336K annually (30% reduction) |
| Monthly Qualified Leads | 400 leads | 1,200 leads (+200%) |
| Time to Close | 14 days average | 48 hours average |
| Lead Response Time | 4 hours average | 2 minutes average |
| Agent Productivity | 8 showings/week | 20 showings/week (+150%) |
Additional Outcomes
- 5X return on investment within first quarter
- Expanded to 2 additional markets without adding staff
- Increased closing rate from 12% to 28%
- Improved client satisfaction scores by 45%
We went from drowning in manual processes to a smooth, automated operation. The AI infrastructure handles routine inquiries perfectly, and our agents can focus on high-value client relationships. The 5X ROI in Q1 exceeded our wildest expectations.
— Michael Chen, CEO, Premier Estates Group
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